Welcome to our FAQ page. Here you will find answers to the most common questions from our B2B customers. For more information about our products, visit our Product Page or return to our Home Page.
1️⃣ OEM & ODM Services
Q1: Can I customize the ceiling fan color and logo?
A1: Yes, we provide full OEM & ODM services. You can customize colors, logos, and packaging according to your brand requirements.
Q2: What is the minimum order quantity (MOQ) for OEM orders?
A2: Our standard MOQ is usually 50–100 units per model, but it may vary depending on the product type. For bulk orders or OEM projects, we can provide flexible solutions.
🔗 Related page: Ceiling Fan Products
Q3: How long does the customization process take?
A3: Our standard production time is 25–35 days after order confirmation and deposit payment. Custom or large-scale orders may require additional time.
Rush orders can be negotiated depending on capacity.
2️⃣ Product Specifications
Q1: What types of ceiling fans with light do you manufacture?
A1: We manufacture Modern, Retractable, Bladeless, LED, Outdoor, and Specialty ceiling fans, made from ABS, Aluminum, Iron, and Solid Wood materials.
Q2: Are your ceiling fans energy efficient?
A2: Yes, our fans are designed with energy-saving motors, including AC and DC options, and most LED light models consume very low power.
Q3: Do you provide product certifications?
A3: Yes, we offer CE, UL, RoHS, and other international certifications for our ceiling fans with light.
3️⃣ Shipping & Logistics
Q1: What is the typical delivery time?
A1: Standard production lead time is 25–35 days. Shipping time depends on your location and shipping method.
Q2: Can you ship worldwide?
A2: Yes, we ship to global destinations via air, sea, or express courier depending on order size.
Q3: How is the product packaged?
A3: Each ceiling fan is carefully packed in a strong carton with protective materials to prevent damage during transit.
4️⃣ Ordering & Payment
Q1: What payment methods do you accept?
A1: We accept T/T, PayPal, and L/C for large orders. Terms can be negotiated for long-term clients.
Q2: Can I order a sample before bulk purchase?
A2: Yes, sample orders are welcome. Contact us to request a sample and discuss shipping options.
Q3: Do you offer discounts for bulk orders?
A3: Yes, we provide competitive pricing and tiered discounts based on order quantity.
Q5: What quality certifications do your ceiling fans have?
A: Our products comply with international standards such as CE, RoHS, UL, ensuring reliable performance and safety for commercial and hospitality projects.
🔗 Related page: Hotel & Resort Ceiling Fans
Q6: Can I mix different ceiling fan models in one order?
A: Yes, you can combine different models in one order, subject to the MOQ per model. Please contact our sales team for detailed assistance.
🔗 Related page: Ceiling Fan Products
Still have questions? Contact our sales team today to get professional advice and a customized solution for your ceiling fan with light needs.
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